Terms and Conditions

Welcome to Enchanted Niche. By using this website or making a purchase, you agree to the following terms:

Product Information

All items are described and photographed to reflect their true nature. Please note that handmade items and original artwork may feature slight variations, which add to their uniqueness.

Pricing & Payment

All prices are in USD. Payments are securely processed. Enchanted Niche reserves the right to adjust pricing or discontinue products at any time.

Shipping

We ship within the U.S. via standard carriers. Shipping fees and estimated delivery times are provided at checkout. We are not responsible for shipping delays once the item has left our studio.

Custom Orders

Custom-made items are created to order and are non-refundable, unless they arrive damaged.

Limitation of Liability

Enchanted Niche is not liable for indirect, incidental, or consequential damages related to the use of our website or products.

Return and Refund Policy

Return & Refund Policy

We want you to love your purchase. If you’re not fully satisfied, please review the terms below:

Returns

Returns are accepted within 14 days of delivery. Items must be in original condition and packaging.

Return Shipping

Buyers are responsible for return shipping. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Damaged Items

If your item arrives damaged, notify us within 24 hours of receipt.
Please email us with clear photos of the packaging and the damaged item. A replacement or full refund will be offered depending on the situation.

Refunds

Approved refunds will be issued to your original method of payment within 3–5 business days after the item is received and inspected.

Non-Returnable Items

Custom-made items are not eligible for returns or refunds unless damaged in transit.

Contact

For returns, damage claims, or questions, please contact:
info@enchantedniche.com